Turnkey Resident Services for Affordable Housing Communities

We design and deliver resident services that support lease-up success, resident stability, and regulatory compliance across housing portfolios.


⭐ 26+ Years Experience
🏘 Serving 4 California Counties
πŸ‘¨β€πŸ‘©β€πŸ‘§ Family, Senior & Supportive Housing

Learn how Resident Services can support your property or portfolio.


 
 
 

Stronger Housing Communities Start with Strong Resident Services

Effective Resident Services help housing communities succeed long after development is complete. Our programs support stable tenancies, healthy households, and stronger communities, while helping housing partners meet funder and regulatory expectations.

We help housing partners:

βœ” Meet funder and regulatory requirements
βœ” Support successful lease-up and retention
βœ” Reduce evictions and housing crises
βœ” Improve resident wellbeing and community stability
βœ” Provide clear reporting for partners and agencies



Our Resident Services Approach

Reporting & Compliance

  • Regulatory engagement programs & events

  • Outcome tracking

  • Service plans aligned with funder expectations

Community Programs

  • Financial literacy

  • Multi-generational health & wellness programming

  • Resident engagement programs and events

Housing Stability

  • Eviction prevention

  • Lease compliance support

  • Resource navigation


Housing Expertise + Community Impact

Our team brings experience across housing development, operations, and service delivery, allowing us to integrate services smoothly into housing communities.

What sets our work apart:

  • Nearly 30 years of Resident Services experience

  • Understanding of ownership, property management, and compliance

  • Health + housing integration supporting long-term wellbeing

  • Experience navigating layered funding structures

  • Services that scale across single properties or full portfolios



Partnership Options

We work with housing partners through flexible service models:

Full Third-Party Resident Services
Implementation and management of onsite programs.

Program Design & Consulting
Resident service program development and strategy.

New Development Service Planning
Service strategies for new developments and lease-ups.

Compliance-Aligned Service Plans
Documentation and reporting aligned with regulatory requirements.



Trusted Across California’s Housing Communities

πŸ“ Serving Greater Sacramento, Yolo, Solano, Riverside, and San Bernardino Counties

🏘 Experience with

  • Family housing

  • Senior housing

  • Supportive housing

⭐ 26+ years of Resident Services delivery


Let’s Talk About Your Next Housing Community

Whether you're planning a new development, lease-up, or strengthening an existing property, our team can design and deliver Resident Services that support both residents and housing partners.

Or contact us directly:
Terri Smyth Canillo, MSW
VP, Community Impact
Community Housing Opportunities Corporation, Inc. | communityimpact@chochousing.org

(707) 759-6053 x102